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Gisada General Terms and Conditions

  1. SCOPE OF APPLICATION
    For the business relationship between Gisada and the orderer, only the following General Terms and Conditions apply in the version applicable at the time of order. Gisada reserves the right to change its General Terms and Conditions.
  2. CONCLUSION OF CONTRACT
    The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking on the “KAUFEN” (“BUY”) button, you are submitting a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order will take place together with the acceptance of the order directly after sending via an automated email. With this email confirmation, the contract of sale shall come about. The contract is concluded solely in the German language. Your orders will be stored by us. Should you lose the documents accompanying your order, please send an email to Info@gisada.com. We will be happy to send you a copy of your order details.
  3. DELIVERY TIMES
    After receipt of the offer and confirmation by Gisada, delivery will take place to the address stated by the customer in the order. On the respective product page, we point out different delivery periods. You will find detailed information about the shipping conditions here.
  4. REVOCATION INSTRUCTION
    With the products purchased from us, we grant you a 14-day right of revocation. Please send us your revocation in text form (email, fax or letter) within 14 days of receiving the goods. If the goods have arrived before the expiration of this time period, a return of the goods will also be valid. The point in time in which the revocation is dispatched is decisive for compliance with the time period. 

The revocation is to be addressed to:

Swiss Fragrance GmbH
Steigstrasse 26
8406 Winterthur
Email: Info@swissfragrance.ch

Consequences of revocation
In the event of an effective revocation, both parties must return any benefits received and, if applicable, surrender any profit drawn (e.g. interest). If you are unable to return or surrender the benefits or profit received (e.g. use advantages) or can only do so in deteriorated condition, you must provide value replacement in this respect. You only have to provide value replacement for the deterioration of the goods and benefits received insofar as the benefits or deterioration can be traced back to handling of the goods beyond the testing of the properties and functionality. “Testing of the properties and functionality” is intended to mean testing and trying out the respective products as would be possible and customary in a store.
Obligations to reimburse payments must be satisfied within 14 days. This time period begins for you with the sending of your revocation notification or the item, and for us with its receipt.

  1. COST BEARING AGREEMENT
    The return costs shall be borne by the customer.
  2. PRICES AND SHIPPING COSTS
    The prices applicable on the date of the acceptance of the order shall always apply for the calculation. The prices stated are in Swiss francs and include statutory VAT.
  3. PAYMENT TERMS
    The purchase price is payable on order. Payment is carried out via a payment method indicated on the order form. Gisada reserves the right to deactivate individual payment methods every so often. In the case of advance payment, in other words when transferring the total amount to the Gisada account, the goods will only be sent when the payment has been received by us.
  4. GIFT VOUCHERS
    Gift vouchers may be redeemed until the end of the third year after purchase on Gisada.ch. Gift vouchers may not be used to purchase other gift vouchers. Gift vouchers and remaining credit on gift vouchers do not accrue interest and are valid until their date of expiration. Remaining credits are credited to your gift voucher account until the expiry date on the voucher, after which they may no longer be used. If the value of a voucher is not sufficient for an order, the difference can be settled via one of the payment methods offered. When ordering, only one gift voucher may be used. Gift vouchers or gift voucher credits may not be paid out in cash. Gisada assumes no responsibility for loss, theft or misuse. If goods are taken back that were paid in whole or in part using a gift voucher, the purchase amount will be credited to the gift voucher.
  5. RETENTION OF TITLE
    Until complete payment, goods shall remain the property of Gisada.
  6. GUARANTEE
    The product images shown in the Gisada online perfumery do not mandatorily have to correspond with the appearance of the delivered goods. If the modifications are reasonable for the customer, this shall not result in any defect claims. Please inform Gisada promptly of any material, production or transport defects, so that we can assert our claims against suppliers and shipping companies. If you do not provide such notification or if you do not do so in a timely manner, it shall have no effect on your legal entitlements. Should a defect be present, Gisada will, at your discretion, satisfy the legal claim for subsequent performance, rectification or errors/redelivery and – in the presence of legal requirements – satisfy further claims for reduction or withdrawal, as well as compensation for damages, including compensation for damages instead of performance and compensation for your fruitless expenditure. In the event of a rescission of the contract, the customer shall be obliged to return all goods received. The shipping costs in this case will be refunded to the customer. The limitation period for defect claims is two years from the transfer of the goods.
  7. FINAL CLAUSE
    Should one or more provisions of the General Terms and Conditions of the Gisada perfumery be invalid, the validity of the remaining provisions shall remain unaffected.